Most orders reach the US 10 to 14 days after you order. We hand your order to the carrier within 1 to 3 business days, and you'll get a tracking number by email as soon as it ships. Around the holidays it can take a few days longer.

Yes. Every order ships free, whether you buy one protector or ten. There's no minimum, and nothing extra gets added at checkout.

Yes, we ship to most countries, and it's free there too. Orders outside the US usually take a few days longer than 14 days.

It's in the shipping email we send when your order leaves the warehouse. Paste it into our Track Order page to see where your package is. A new tracking number often says "not found" for the first 2 to 5 days. That just means the carrier hasn't scanned it yet.

Close the door slowly and note where the knob touches the wall. Wipe that spot with rubbing alcohol and let it dry, peel off the backing, and press the protector on firmly for 30 seconds. Give it 24 hours before the first big swing.

In most cases, no. It's made to stick to painted walls and peel off clean. Put it on paint that's clean and fully dry. If you just painted, wait about two weeks before sticking anything on the wall.

Send us a photo and we'll mail you a new one for free. That's our Stays-Put Guarantee. You don't need to send the old one back.

You have 30 days from delivery. If it arrives damaged or it's the wrong item, send us a photo and we'll replace it or refund you, and you can keep it. For any other return, message us first with your order number and we'll tell you what to do next. Protectors that have already been stuck on a wall can't be returned unless they're faulty.

Checkout runs through PayPal. You can log in to your PayPal account, or choose "Pay with debit or credit card" and check out as a guest. You don't need a PayPal account for that.

Message us within 12 hours of ordering and we'll do our best. Once the order has gone to the warehouse we can't change it anymore, but you can still return it after it arrives.